Customers can upgrade their shipping method to White Glove Delivery if they make the request before their item ships — typically within 48 hours of the original purchase. That should give our team enough time to flag your order before it ships so we can upgrade it before the shipping process begins. Please note this may not be possible in all cases, as some items may occasionally ship sooner than within 48 hours. To initiate your upgrade, you can reach out to our amazing customer experience team here.